Customer comments
"The pashmina arrived this morning and I'm thrilled with it. Thanks so much for keeping me informed and for the excellent service! I shall definitely recommend you to my friends."
Customer Comments
We always like to receive feedback so that we can improve our service. We have received some lovely comments over the last 5 years and the following are a selection of genuine comments that we have received from our customers. Please contact us if you have any feedback.
Comments
21st May 2013 - Dear Jenny, Thank you for sending the Cerise Shawl so promptly. It's a birthday gift for my Sister-in-Law and I am thrilled with it and I am sure she will be too. That's two I have bought now as gifts so I just might have to look at buying one for little old me. Once again, thank you for a great service. Kind regards Madeleine
18th May 2013 - Hi Jenny, Pashminas arrived safely and they are lovely. They are just what we will need if the weather is chilly on the wedding day and will be really useful afterwards! Thank you for all your help and the very efficient service. I am sure we will be back again in the future. Kind regards Glynis
16h May 2013 - Hi Jenny, Had meant to let you know a while back that the Pashima for my mother arrived just after Mothering Sunday in Europe & she loves it! Thank you for despatching & making her day special. Best wishes from Brisbane Jane xxx
12th May 2013 - Thank you so much for my pashmina which arrived yesterday. I am absolutely delighted with it. It is much nicer than even the nicest (and most expensive) that I have bought in the past. The colour is beautiful and I particularly like the texture (less shiny and more wool-like). Regards, Rebecca
29th April 2013 - Hi jenny, I am very happy with the snowdrop pashmina, thanks for the great service. Elspeth
14th April 2013 - Hi Jenny, Thank you for the interest you showed when I initially rang about the Pashmina, and suggesting the Lilac coloured one. Also for the prompt service. I was pleased when I saw the Pashmina, and the colour is just what I wanted. I've tried it on with the dress and it certainly lifts it. Thanks again. Sue
9th April 2013 - Hi Jenny ,the BabyPink pashmina arrived today and it goes very nicely with the dress and I am sure I will use it a lot . Many thanks , Sally
2nd April 2013 - Dear Jenny, I received the two baby pink pashminas today so thank you for sending them out. I am keeping the 100% stole as it is paler as you described. It looks really beautiful with my dress. I have returned the two that I do not need. Once again thanks for your help with the colour. I am really delighted with the stole. Kind regards Claire
31st March 2013 - Well, if they weren't so nice, I might be able to resist!!! The stoles are just lovely to use as a scarf, a wrap, to keep warm, to tart-up an outfit.... Lisa
23rd March 2013 - Hi Jenny Thank you very much. I will definitely be in touch when I would like another. I have had several comments on my pashmina already and have passed on your web address. Thanks again for your help. Regards Sharon
22nd March 2013 - Dear Jenny Thank you very much. The parcel arrvied nice and safely. The pashminas are lovely, the reversable one being bought for a gift is very tempting to keep for myself! Many thanks again for such great service. Best wishes Louisa
9th March 2013 - Hi Jenny, thank you once again for the prompt service. The quality of the pashmina scarf is lovely and the colour is gorgeous. This one is for me! I would recommend your company to anyone. Best wishes, Sheila
6th March 2013 - Dear Jenny I have just opened the pashmina and I am delighted with the colour. A great choice, Jenny! Thank you so much. Clare
6th March 2013 - Thank you Jenny, the pashmina scarf is lovely - beautiful colour and quality. I`m sure my friend will love it and I shall be back to you in the future. Thanks for the very prompt delivery - I couldn`t believe it arrived so quickly. Best regards, Sheila
4th March 2013 - Dear Jenny, Amazingly fast delivery. The pashmina arrived Oslo on Saturday. She is very pleased with it. Many thanks. Richard
28th February 2013 - Dear Jenny, Thank you for your email. The Pashmina is for my dear Mother. I will let you know what she thinks of it. p.s. it arrived today and very nice too! Sean
25th February 2013 - Hi Jenny, Thank you so much for your help, I'm sure he will love it and I will definitely be using Passionate about pashmina again soon! Lily
15th February 2013 - Dear Jenny, This is just a quick e-mail to thank you for the pashminas and the scarf. My husband called me last night to tell me that he received the package the day before last. He also said that the colours were very pretty. With thanks and best wishes, Kate
15th February 2013 - Hallo Jenny, The pashmina arrived very promptly. Absolutely the right colourand so beautifully soft. Thank you for your help in advising the colour and size, just right.Once again many thanks, Anne
4th February 2013 - Thanks Jenny for my pashminas - lovely as always! Paula
23rd August 2012. Dear Jenny, Thank you the very prompt delivery of my pashminas. They are, indeed, beautiful. I shall enjoy wearing them and only hope I can look sophisticated enough to do them justice. Again, many thanks for your patience on the phone. Gill
16th August 2012. Dear Jenny, The pashminas arrived this morning - couldn't believe they all fitted in an envelope! - and are lovely, thank you. The natural one is gorgeous, but the ring pashmina is something else. Love it. Will have to save up and get more! Thanks for your excellent service :-) Kind regards Linda
18th July 2012. Dear Ms Appleford, Many thanks for my beautiful pashmina, which arrived yesterday. I cannot fault your website or the service you provided - I only wish more companies would be as helpful and professional - thank you. Kind regards, Pippa
7th July 2012. Dear Jenny, Thank you - I can confirm that the pashmina has arrived and yes - it's looks lovely when laid across the dress. I'm looking forward to wearing it at my nephew's wedding next weekend. Kind regards, Ann
5th July 2012. Just to let you know I've received my pashmina – it's fabulous. Best regards, Frances
5th July 2012. Love the Pashmina the colour is very true to web page - and the quality is excellent thank you. Jan Donovan
21st June 2012. Hi Jenny,
I now have three of your lovely Pashminas and two scarves (one complimentary). The first one I bought there was a problem with the weave which you changed immediately. They all arrived very quickly and they are all soft and gorgeous.
Thank you for your patience and emails during the long communications we have had, we got there in the end finding the perfect colour Pashmina for my 'posh wedding' frock! I will always be pleased to recommend Passionate about Pashmina.
Many Thanks, Jenny Banks
1st June 2012. Dear Jenny, Pashminas are lovely, thank you. Exactly what I wanted. Lovely colours. Kind regards, Frances.
26th May 2012. Jenny - I think the stole is the perfect colour. Thank you! I must admit I was slightly worried when you said it wasn't quite the colour I asked for, but in fact it's better that it's not. It goes very well with my outfit, and also won't clash with the shirt that George will be wearing on the day (if it had been the exact colour I wanted it would have clashed a bit!). Thank you so much for for your efforts - one happy customer! Lisa
23rd May 2012. Dear Jenny, I received my pashminas today; thank you for such a fast service! They are really wonderful and the purple was exactly the right shade; I can't believe how light they are too.Many thanks, Frances
17th May 2012. Hi Jenny, It arrived today and is the perfect colour! Many thanks, Kind regards, Chris
May 2012. Dear Jenny, Thank you so much for your professionalism and care. I was very impressed to be contacted when I ordered the pashminas to check the colour. You were quite right, the ivory ones which arrived safely today are beautiful and exactly what we needed. The scarf is lovely too. Many thanks for service well beyond the ordinary, Kathleen
21 March 12. Thank you for sending it so soon. It's lovely! Mrs Mc.
14th March 12. Dear Jenny, received the shawl today and it is just what I wanted! thank you so much for your help , I will be back as I have a list of colours I would like next. thanks again, Nicola
7th March 12 The pashmina arrived safely yesterday - it is absolutely beautiful. The colour is exactly what I was looking for and the quality is quite exceptional. Also full marks for service. Thank you, Celia
14th February 12. Thank you so much for my pashminas. The blue one matches my outfit exactly! They are so light and have a lovely drape. Delivery very prompt too. Mrs A.
11th February 12. Dear Jenny, I really got the shock of my life when the postman turned up with my gorgeous new pashmina less than 24 hours after I ordered it! It's absolutely beautiful, I can't thank Passionate about Pashmina enough! Thankyou, Debbie
23rd January 12. Hi Jenny, Received safely and promptly. It is perfect. Thank you very much for all your trouble. Best wishes, Chris
Previous Comments
Marvellous what great service. Thank-you very much, just hope your Pashminas are as good as your service! Kind regards, Amanda
Hello Robert, Just to let you know I received the Pashmina last week. Thank you for all your assistance, I will certainly recommend you to my friends. Thanks again. Regards, Susan
Dear Sirs, Just to say that the two Pashmina scarves arrived this morning, just in time for Christmas. Thank you very much for a superb service. Vanessa.
Hi Robert, Just to let you know that the pashmina arrived this morning and I'm thrilled with it. Thanks so much for keeping me informed and for the excellent service! I shall definitely recommend you to my friends. Regards, Therese
Pashmina arrived today. Gorgeous! Many thanks. J. Spenceley
Thank you for the amazingly quick delivery, I'm so pleased with my new Pashmina which is replacing the one I left on Eurostar!!! Nicky
Many thanks for the efficient service and great value. The pashmina arrived and is a beautiful colour, I bought it as a present for my mother's birthday - now I want one! Best wishes, Fiona
It arrived safely, very quickly, and is very, very beautiful. Thank you, Moira
Dear Mr Appleford, Order received this morning. Very pleased. Thank you so much. Glen
I have received the Pashmina and am delighted. The colour is perfect thanks for all you help - I would have no hesitation in recommending your site to friends. I am so impressed with your service! Kind regards, Anna
I was very impressed by the quality of the pashmina, and after this wedding I hope to wear and enjoy it regularly. I will visit your site again! Best regards, June
Thank you, I received the package today, and the shawl is lovely. My husband says it is stunning. Regards, Patricia
Dear Robert, Many thanks for your timely correspondence, it can be a little worrying when buying things over the internet, so I have been very grateful for your emails. Kind regards, Melanie
